Case Studies
The problem, what I did about it, and what changed. More of these are being written up.
View resume →Client & employer work
These engagements appear under project aliases. Real names available on request.
- Payments infrastructure
Meridian
Improving transaction success rate
Card and virtual account payments were failing often enough to hurt merchants and customers. Retry-aware routing across providers, plus sockets in place of status polling, moved the success rate from the mid-to-high 70s to 94–98%.
Payment Routing · Retry-Aware Routing · Real-Time Systems · Product Strategy
- Consumer discovery
Atlas
Resolving a structural unit economics risk
A core feature ran on a pay-per-call third-party API. Modeled forward against projected growth, cost-to-serve would scale with adoption. A first-party data layer became the default experience, and the paid dependency was repositioned as a monetized premium tier.
Unit Economics · Data Strategy · Cost-to-Serve · Product Architecture
- Consumer credit
Beacon
Making a credit report people could understand
Users got a financial and credit report they could not read, so they did not refresh it or apply for credit, and both revenue streams suffered. Rebuilding it as a guided story, with a letter grade, an action plan and shareable badges, gave users a reason to understand it, return to it and share it.
Information Design · Retention · Organic Acquisition · Product Strategy
Also built
Smaller and older work, still standing.
- Signature Frames NG
Shop exquisite frames and canvas art prints.
Nuxt.js · TailwindCSS · Node.js
- Emino FPL
Private league site for Fantasy Premier League enthusiasts.
Nuxt.js · TailwindCSS
- Weather App
A small weather PWA. Conditions for your location or any city.
Nuxt.js · Vuetify · Chart.js · OpenWeatherMap